Return & Refund Policy

Last Updated: 15 July 2026

At Thepagewhispers, customer satisfaction is our priority. We are committed to delivering genuine books in excellent condition. If you receive an incorrect, damaged, or defective product, we will be happy to assist you with a return, replacement, or refund in accordance with this policy.

Eligible Returns

You may request a return only in the following situations:

• Wrong product delivered
• Damaged product received during transit
• Defective product received
• Missing items in the package

Return Request

• Return requests must be submitted within 7 days from the date of delivery.
• The product must be unused and returned with its original packaging, labels, invoice, and accessories (if applicable).
• Customers may be required to provide clear photos or videos of the product to help us verify the issue.
• All return requests are subject to verification and approval by Thepagewhispers.

Non-Returnable Items

Returns will not be accepted in the following situations:

• Books that have been used, read extensively, marked, torn, or damaged by the customer.
• Products returned without original packaging or labels.
• Orders returned due to change of mind or personal preference.
• Incorrect orders placed by the customer.
• Digital products, eBooks, memberships, subscriptions, or downloadable content (where applicable).
• Products damaged due to misuse or improper handling after delivery.

Exchange Policy

Replacement or exchange is available only in the following cases:

• Wrong product delivered
• Damaged product received
• Defective product received

Subject to product availability, the replacement will be shipped after the returned product has been received and inspected.

If the same product is unavailable, a refund will be processed instead.

Refund Process

Once the returned product passes our quality inspection:

• Refunds will be initiated within 5–7 business days.
• Refunds will be credited to the original payment method used during purchase.
• Depending on your bank or payment provider, it may take an additional 3–10 business days for the amount to reflect in your account.
• Shipping charges (if any) are generally non-refundable unless the return is due to our error.

Return Pickup

For approved returns, Thepagewhispers may arrange a pickup through our courier partner where pickup service is available.

If pickup is not available at your location, customers may be requested to self-ship the product.

Where applicable, eligible return shipping charges will be reimbursed after verification.

Cancellation & Refund

Orders cancelled before shipment are eligible for a full refund.

Once an order has been shipped, cancellation may not be possible. In such cases, the customer may request a return only if the product qualifies under this Return & Refund Policy.

Important Notes

Thepagewhispers reserves the right to reject any return or refund request that does not meet the conditions mentioned in this policy.

Fraudulent, abusive, or repeated return requests may result in refusal of future return requests or cancellation of customer accounts where permitted by applicable law.

Contact Us

If you need assistance regarding returns, replacements, or refunds, please contact us:

Business Name: Thepagewhispers

Email: ujjwalvatsa80@gmail.com

WhatsApp: 8882871747

Website: https://demo.thepagewhispers.in

Business Hours:

Monday – Saturday

10:00 AM – 6:00 PM (IST)